Welcome indeed and as always I hope you will find our hospitality insights valuable reading and that there’s something of interest for you in this bumper edition for Summer 2013. . .
The rapidly expanding Emaar Hospitality Group boasts a portfolio both elegant and eclectic: from hotels to serviced residences, golf retreats to polo & equestrian clubs and more.
So when it enticed seasoned hotelier Josef Kufer to be its new Chief Operating Officer, the Dubai-based hospitality arm of global property developer Emaar Properties had pulled off quite a coup.
Is anyone better placed to take an expanding force where it wants to go? Josef Kufer gave Profile Leader some answers.
The CEO of Real Hotels and Resorts has big responsibilities and a legacy to live up to. But Fernando Poma, fourth generation of the Latin American Poma dynasty, is up to the job.
Gordon McKinnon is Executive Vice President and Chief Branding Officer of Carlson-Rezidor. He oversees everything ‘brand’ across the company’s three main business units -- hotels, restaurants and travel – and his savvy is taking the company everywhere.
The rebirth of a grand monument lies in the impeccable hands of Luc Delafosse. Gina McAdam finds the General Manager of the Hotel de Crillon in perfect shape in Paris.
Her passion to do the best she could regardless of what she did led Leah Marshall to the city of her dreams. Now her spark lights up a grand hotel. Gina McAdam met her in the luminous Le Bristol Paris.
Richard Ekkebus joined Mandarin Oriental, a byword for fine Asian hospitality, eight years ago as Executive Chef and Culinary Director of its dazzling new luxury property in Hong Kong.
He’s since brought Amber, The Landmark Mandarin Oriental’s signature restaurant, two Michelin stars, plus a place in the holy grail lists of the World (and Asia)’s 50 Best Restaurants. The chef himself has been named Hong Kong’s best.
Here’s what Profile Leader learned about an extraordinary leader with original designs on food.
Philippe Villain divides his career before joining food and service management giant Aramark into three ‘buckets’.
The first holds deluxe 5-star hotels in New York, the second contains the wonderful world of Disneyland Paris, and the third preserves ten years with Planet Hollywood, once the most exciting free standing restaurant brand in the world. It was hard to leave, but Aramark made him an offer he couldn’t refuse. Now Villain handles their buoyant Amphitheatre business, focusing on powerhouse events promoter Live Nation.
Profile Leader Editor Gina McAdam spoke to the versatile Villain about aspects of his work, his concept of leadership, and what he prefers to do ‘at ease’.
Corinne Winter-Rousset, our Managing Director of Global Business Development, introduces our latest addition to the Profile Family, Profile Facilities Services and our Managing Consultant for this division, Sue Justice. We interview our resident expert in the Facilities Management or "FM" sectors, Sue Justice. Sue has a twinkle in her eye when she describes her passion for a sector which traditionally has been highly male-dominated and mistakenly assumed as the "rough and ready" cousin of the hospitality industry. Facilities Services encompasses much more than that and Sue is here to tell us more about this fascinating high-growth sector.
A palace in northern Spain, a Manila-born chatelaine, and two dames…
If ever there was a benchmark for leadership training, it’s the Disney Great Leader Strategies Programme. Seminal yet simple, it was designed by then Executive Vice President of Operations, Lee Cockerell, to train and develop Walt Disney Resort World’s 7000 leaders.
Now "retired and inspired", Lee has written two books, ‘Creating Magic: 10 Common Sense Strategies from a Life at Disney’ and ‘The Customer Rules: The 39 Essential Rules for Developing Sensational Service’. Both build on the no-nonsense common sense approach to leadership that’s inspired a cult following among many whose lives touched at Disney.
Gina McAdam could not pass up the chance to meet this author.