Welcome to the Spring edition of Leader

We are very privileged to have the opportunity to meet many of our clients and candidates during our travels around the world, who are so very hospitable to us. However, it often occurs to me that we take the incredible diversity of our industry in different locations rather for granted. Or do we?

A force of nature

She epitomises all the success that the hospitality industry can offer the focussed and hardworking, talented and ambitious. And yes, she makes her own luck too. There are lessons to be learnt. Leader’s Gina McAdam grabs hold of Sara Edwards, Vice President, Human Resources.

'We got through it'

Who can forget the face of Kate Winslet as she rescued Sir Richard Branson’s mother from the famous fire that engulfed Necker Island last summer? Jon Brown, Managing Director of Virgin Limited Edition, describes the fire’s aftermath and tells why the company has got what it takes to overcome tough challenges.

Passion for the brand

Six months into the role, the Chief Executive of Best Western Great Britain offers a glimpse into why his personality fits well with the world’s largest single hotel brand. Gina McAdam met Richard Lewis in London.

The Levels of Communication

Sally Eden, journalist, communications coach and business presenter who has worked for BBC Television, explains why communicating in a big world remains tricky. The answer lies in putting your audience first.

At Ease with Charles Morris

Charles L. Morris joined Hotel Villa Magna in Madrid last autumn, the latest stage in a career studded with stints in class A properties in South Africa, India, Thailand, Mauritius and the Maldives. At ease anywhere, he found time to relax with Leader.

Coffee with the Chairman

Perfect Pairs

Exactly two years ago, Leader covered the Savoy Society Mentoring Scheme post liftoff. Now we’ve cornered a couple of mentors and their mentees, asking them what they’ve gained so far from a scheme hatched to match tomorrow’s leaders with today’s best.

Ultimate Library

Stuck for a good book, for yourself or for your guests? Leader invited the Ultimate Library to recommend a few. And guess what? They’re all set in hotels...

The Real Cost of Peanuts and Monkeys

Profile’s new Vice President for Global Business Development, Corinne Winter-Rousset, enlightens us on the benefits of recruitment partners.