Code of Conduct

Profile is committed to providing the highest level of training for its team of consultants to achieve best recruitment practice. As a founder supporter of the BHA Charter of Standards for "best recruitment practice" we are determined to adhere to all their principles. We believe whole heartedly that:

are all essential in the success of Profile and its clients/candidates.

The Campaign for Courtesy in Recruitment

Recruiting people or changing jobs can be a highly stressful event. The Campaign for Courtesy (CforC) encourages all parties involved in the recruitment process to pursue the highest possible standards of conduct and best practice at all times. It has been developed by the British Hospitality Association in conjunction with the industry's leading employers and recruitment companies as an integral part of the Association's "Excellence through People" scheme.

The CforC aims to tackle this issue head on by encouraging employers, job-seekers and recruitment companies to uphold certain minimum standards, designed to make the recruitment process as painless as possible. It is supported by leading organisations such as Springboard UK, the HCIMA, the HtF and the REC.

Launched in October 2000, the CforC has already received widespread support. Over 100 employers have signed up to it within the context of the BHA's 'Excellence through People' initiative, and many of the country's leading recruitment companies have also signed up. In turn, they undertake to bring the CforC to the attention of all job-seekers who pass through their hands.

We ask you to commit to the CforC as follows:-

§ As an employer - to sign up to the Campaign, so that all your executives are aware of the campaign and conform to the charter when recruiting.
§ As a recruiter - to sign up to the Campaign, conform to its principles and bring it to the attention of job-seekers.
§ As a job-seeker - to follow the code of conduct laid down and agreed as best practice.

Why should you get involved?

§ As an employer - because it will set you apart as a 'best practice' employer and thus provide you with a distinct advantage when recruiting.
§ As a recruiter - because it will provide you with a marketing advantage. You may use the logo on advertising, you will be listed in the Excellence through People annual directory as a recommended recruiter, and you will be recognised by most key employers as a responsible organisation.
§ As a job-seeker - because it will differentiate you from other applicants. In a competitive employment market, your commitment to best practice will be recognised by employers.

Campaign for Courtesy is made up of three charters, one each for employers, recruiters and job seekers.

The full charter document is available from the British Hospitality Association or any of the recruitment companies that have signed up to the campaign, but here are some of the key clauses.

Employers Charter - Extract
§ To be punctual, to set ample time aside for interview, and to treat all applicants with respect
§ To respond to all parties after interview and to provide worthwhile, constructive feedback
§ To provide payment for reasonable travel expenses for second and subsequent interviews
§ Never to take references without the applicant's knowledge

Recruiters Charter - Extract
§ To submit candidates to employers only having received the candidate's express permission
§ Never to induce an employee to leave an employer if previously placed by that company
§ To keep all parties abreast of the recruitment process throughout an assignment
§ To disclose all material information to all parties involved in the recruitment process
§ To provide true and accurate information at all times

Job-Seekers Charter - Extract
§ To be punctual for all interviews and, in the event of delay, to warn the potential employer
§ To respond to all communication in a timely manner
§ To be honest at all times, and particularly in relation to current salary and benefits
§ Never to accept a job and then fail to turn up to commence work